BBM for Android and iPhone delayed
As a lot of you already know, BlackBerry was set to launch their BlackBerry Messenger application on iOS and Android by the end of summer. The specific date and time of arrival set by BlackBerry was Septemeber 21st, at 7am (EDT) for the Android version and September 22nd for iOS, but things didn’t go as planned.
I was up at 7am, waiting for the application to arrive in the Google Play Store for my Android devices, but that didn’t happen. The Google Play Store was littered with fake BBM apps, the leaked Android version began working and the application even started appearing for iOS devices in countries where it was officially the 22nd. But BBM for Android was no where to be found in the Google Play Store and eventually, BlackBerry ended up pulling BBM for iOS from iTunes. In other words, the launch of cross platform BBM was a complete failure.
I, and many others, continued to wait and the hours passed by without any official updates from BlackBerry. However, the official BBM Twitter account did manage to find some extra time to make a joke about waiting at home instead of in a line. That was the closest thing to a statement from BlackBerry we had. The situation actually got so bad that Samsung began sharing updates about BBM for Android using their own Twitter accounts. That is right, Samsung was doing BlackBerry’s PR work for them.
After approximately 8 hours of waiting, BlackBerry finally got around to telling us what was going on with the following blog post-
Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.
Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit www.BBM.com to register for updates on official BBM for Android availability.
As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone. Please follow @BBM on Twitter for the latest updates and go to www.BBM.com to sign-up for updates about BBM for Android and iPhone. These issues have not impacted BBM service for BlackBerry.
According to BlackBerry, the unofficial apps/leaks caused the delay. BlackBerry has disabled the leaked version of the BBM for Android apps and as it stands right now, we don’t have a new estimated time of arrival for BBM on either iOS or Android.
I don’t understand how 1.1 million people using a leaked version of the Android BBM App could cause so many problems. I mean after all, they even pulled the iOS version of BBM from iTunes. It doesn’t seem to make much sense, but at the end of the day, it is yet another horrible product launch and missed deadline from BlackBerry. It is almost as if they aren’t even trying anymore.
Hopefully this delay won’t be a long one and will see BBM arrive on iOS and Android devices soon. We’ll keep you updated as we hear more.