T-Mobile USA and Assurant Solutions Introduce Monthly4G Handset Protection

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Did you know that two in five Americans have had their smartphone lost, stolen or damaged? Or that 59% of Americans would reach into a toilet bowl to retrieve their submerged device? Smartphones have become an essential part of our daily lives…some people would even argue that they are just as necessary as brushing your teeth or eating breakfast. But how do we feel about our devices and what lengths would we go to protect this critical item?

According to a recent survey by Kelton Research, 87% of Americans would be at a loss without their smartphones by their sides, but while 73% insure their cars, only 35% protect their valued mobile sidekick.

Yes, it’s a dangerous world out there for smartphones but anxiety relief exists in the form of insurance protection — which shouldn’t be reserved for those attached to a contract. Today, T-Mobile and Assurant Solutions announced that Monthly4G™ customers can now protect their smartphones from loss, damage and theft, too — with the launch of Monthly4G™ Handset Protection (MHP). See below for details about this new offering and check out more stats on how Americans are losing, damaging and missing their smartphones, with T-Mobile’s infographic below.

For more on tips on how smartphone owners can protect their cherished devices, see T-Mobile’s blog, here. Read on for T-Mobile’s full press release


Atlanta, GA and Bellevue, WA – June 27, 2012 – Today, T-Mobile USA, Inc. and specialty insurer Assurant Solutions announced the availability of a new mobile device protection program for T-Mobile® Monthly4G™ customers in the United States. The program, called Monthly4G Handset Protection (MHP), includes coverage for accidental damage, water damage, loss, theft, and mechanical or electrical malfunction after the manufacturer’s warranty has expired.

“There has been increased consumer demand for no-annual contract wireless plans and our Monthly4G plans are being adopted in record numbers -– with our prepaid business doubling over the past year,” said Mike Katz, vice president of marketing and head of prepaid, T-Mobile USA.

“We want to provide these customers with security and protection options like we do our postpaid customers and are happy to launch MHP with Assurant Solutions. They have tremendous expertise in developing mobile protection solutions for global carriers, and we are confident that this program will add significant value to the T-Mobile customer experience.”

A recent smartphone protection survey* by Kelton Research showed two in five Americans have had their smartphone lost, stolen or damaged but only 35 percent insure their devices.

“T-Mobile is a global telecommunications leader, with America’s largest 4G network. They have a reputation for bringing innovative solutions to their customers,” said Manny Becerra, president of Assurant Solutions Mobile Services. “Keeping their customers connected to the people and interests that matter to them most is a top priority. We are pleased to support T-Mobile in this effort by providing comprehensive protection and peace of mind to their Monthly4G customers.”

T-Mobile customers can enroll in the program for $7 per month when they purchase a new T-Mobile phone with an accompanying Monthly4G rate plan, like the T-Mobile Monthly4G No Annual Contract $50/mo. unlimited plan which offers unlimited talk, text and Web with no overage charges, and the first 100 MB of data at up to 4G speeds all on America’s Largest 4G Network®. To learn more about MHP, see http://t-mo.co/MowJt2.

*Source: Kelton Research Smartphone Protection Survey, April/May 2012

About Assurant Solutions Assurant Solutions’ businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, wireless carriers, manufacturers and other entities. With operations in 25 locations, including executive offices in Atlanta, Ga., Assurant Solutions serves clients and their customers in countries throughout North America, the Caribbean, Latin America, Europe and Asia. www.assurantsolutions.com

Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North America and select worldwide markets. Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has approximately $27 billion in assets and $8 billion in annual revenue. www.assurant.com


Source: T-Mobile USA